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Shaw Communications
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Project Coordinator

Department name: Operations
Business unit: TOPS
Position ID: J1021-1909

A little about us

What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.

At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.

Come dream bigger and brighter with Shaw.

The role

The Southern Alberta Plant Operations Team is currently seeking a Project Coordinator to join their group. The successful candidate will be accountable for supporting our Southern Alberta Plant Technicians and local/regional leadership. Reporting to Supervisor, Plant, Field Operations, the successful candidate will be responsible for supporting day to day operational tasks and coordinating/overseeing various departmental projects.

A typical day

• Coordinate and execute multiple projects from concept through to completion.
• Maintain accurate real time project database records for progress reporting and financial tracking of projects.
• Co-ordinate with other external project participants such as developers, contractors, builders, and utility companies.
• Build and manage relationships with all internal and external stakeholders.
• Maintain a high level of transparency with key stakeholders into project timelines, risks, and successes.
• Demonstrate a strong commitment to exceptional customer experience for internal and external stakeholders.
• Proactively identify, address and resolve issues before they occur.
• Assist in establishing, monitoring and recommending changes to departmental guidelines to improve efficiencies.
• Support field requests and investigations.
• Create and maintain schedules.
• Ordering various material and tools for internal/external stakeholders.
• Set up and organize meetings.
• Promote a positive image of Shaw, our products and services.

Your skills/experience

• Quick learner with excellent written and verbal communication skills.
• Friendly and professional demeanor with proven customer service skills.
• Strong abilities with software applications such as Microsoft Outlook, Excel, and Word.
• Planning, network infrastructure and construction knowledge is an asset.
• Experience with CBS, START, Service Now, Nimble This and Spatial (internal programs) is an asset.
• Adaptive and quick learner with strong problem-solving skills, excellent organizational abilities, attention to detail, ability to multi-task and prioritization skills.
• Highly motivated with the ability to work well within a team environment, developing relationships across Shaw in a collaborative and trusted spirit.
• Ability to identify issues and make difficult decisions, escalating when required.
• Committed to personal and team excellence and ability to operate in a dynamic and constantly changing environment.

Other details

  • This position requires the successful completion of a criminal (and credit) background check
  • Hires starting prior to November 15th will be required to provide proof of full vaccination with a federally approved COVID-19 vaccine (or subject to regular testing) prior to entering any Shaw workplace or interacting with a customer.
  • Hires starting on or after November 15th will be required as a condition of employment to provide proof of full vaccination with a federally approved COVID-19 vaccine (or proof of a valid exemption).

Posting closing date: October 27, 2021

At Shaw, we believe diversity and inclusion are integral to the continued growth and success of our entire company. We believe diversity and inclusion enhances our Company’s culture and creates a sense of belonging where people feel comfortable bringing their true selves to work. This in turn promotes innovation through harnessing the variety of experiences, thoughts, and perspectives our employees have to offer. We encourage applications from all qualified individuals, regardless of race, gender, age, or any other identifying characteristic.

Shaw Communications, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for below. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Shaw Communications. The information is subject to Personal Information Protection and Electronic Documents Act. The information will be retained and when disposed of, it is done so in a secure manner. Your profile will become inactive and moved to the archive if you do not access your profile for a period of 1 year.

We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies, please.