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Shaw Communications
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Network Architect

Department name: Information Technology
Business unit: TOPS
Position ID: J0922-1335

A little about us

What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.Come dream bigger and brighter with Shaw.

The role

We have an exciting opportunity for a Network Architect in our Guide Technology group within the Services Technology department, in the Calgary Barlow office. Reporting to the Manager, Embedded Systems Integration & Test, the successful candidate will help to design, develop, and maintain test infrastructure for Shaw Direct products and services.

A typical day

• Lead the development and validation of Shaw Direct Digital Satellite Receiver backend infrastructure.
• Work with stakeholders to understand business requirements and architecture/develop the solutions.
• Maintain documentation to ensure changing requirements and technologies are captured and communicated. Produce and deliver technical documents, diagrams and presentations. Provide training & documentation in support of operational handoff.
• Provide guidance and direction to vendors to resolve issues and to influence product roadmaps.
• Perform technical research within and outside the domain of your expertise.
• Develop test plans to perform testing and creation of specialized proof of concept or prototype environments.
• Provide technical support for lab & production server infrastructure (hardware, software, OS, firmware, network). Procure lab equipment to achieve efficiency & latest technology trends.
• Validate Digital Satellite Receiver firmware releases for customer use. Provide technical support to team members and other groups within Shaw.
• Build network plans for equipment configurations, rollback plan, impact analysis, and business needs. Consult our internal security and compliance teams and provide proactive remediation of security initiatives and compliance.
• Provide technical solution & support during service outage incidents. Respond to and resolve escalations, and work with internal stakeholders and vendors on incidents.
• Define long-term vision with minimal known requirements and changing needs.

Your skills/experience

• Bachelor’s degree in Electrical Engineering, Computer Science or equivalent practical experience.
• 5 years of related experience in designing, implementing and supporting networks and RHEL & Windows servers.
• Knowledge of server platforms, virtualization, networking, communications, security and related concepts and technologies.
• Strong experience with configuration of switches/ routers, servers, security appliances, etc. to implement networks.
• Experience with IP networks and diagnosis tools. Knowledge of networking standards & technologies such as Ethernet, TCP/IP, QoS, IPv6, DNS, DHCP, SMTP, LDAP, SSH, etc.
• Knowledge of cable/satellite video technologies. Understanding of RF delivery, analog and digital signals, video encoding, data compression, multiplexing, modulation, encryption, etc.
• Experience driving discussions with internal and external stakeholders regarding trade-offs, best practices, project management and risk mitigation.
• Ability to create scripts in Python, Bash, Perl and other languages.
• Excellent written and verbal communication skills. Embraces a collaborative culture.
• Familiar with agile and continuous improvement methodologies.
• Familiar with Splunk data inputs and forwarders, data management, and monitoring. Ability to generate meaningful reports from machine-generated data.
• Experience developing infrastructure services using REST API.

Other details

• This position requires the successful completion of a criminal and credit background check
• The successful candidate will be hired and based at our Shaw Barlow location in Calgary

Posting closing date: October 14, 2022

At Shaw, we believe diversity and inclusion are integral to the continued growth and success of our entire company. We believe diversity and inclusion enhances our Company’s culture and creates a sense of belonging where people feel comfortable bringing their true selves to work. This in turn promotes innovation through harnessing the variety of experiences, thoughts, and perspectives our employees have to offer. We encourage applications from all qualified individuals, regardless of race, gender, age, or any other identifying characteristic.

Shaw Communications, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for below. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Shaw Communications. The information is subject to Personal Information Protection and Electronic Documents Act. The information will be retained and when disposed of, it is done so in a secure manner. Your profile will become inactive and moved to the archive if you do not access your profile for a period of 1 year.

We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies, please.