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Shaw Communications
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Software Developer (ServiceNow)

Department name: Information Technology
Business unit: TOPS
Position ID: J0821-2726

A little about us

What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.

At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.

Come dream bigger and brighter with Shaw.

The role

Shaw is seeking a strong JavaScript developer to join the Service Management Platforms ServiceNow development team. This dynamic team enhances and maintains the ServiceNow platform, delivering within an Agile software development framework to provide user feedback through requirements gathering, acceptance testing and short iterative release cycles. This allows our team to deliver more frequently in an evolving environment where changes in technology is the norm.

A typical day

• Work as a part of an Agile software development team to dissect user stories, participate in story boarding, architectural design, and development activities in the ServiceNow platform.
• Employ modern Software Development practices, to support and enhance software deliverables.
• Routinely advise on-site developers/implementation teams on coding, design, and testing/debugging standards
• Create and maintain ServiceNow applications on multiple platforms based on customers’ requests
• Collaborate with cross-functional teams (Engineering, IT, OSS, Change Management, Asset Management, Shaw Business), to create functioning integrations that are accessible and responsive with exceptional usability
• Evaluate and introduce new tools and techniques to the development and architectural teams
• Share technical and domain knowledge with peers
• Contribute to the maintenance and enhancement for existing processes
• Modify and maintain interface components based on platform requirements
• Document and inform on process improvements by identifying gaps
• At times, work as the liaison between the development team and stakeholders
• Ensure the most appropriate tools and platforms are implemented and maintained as per business requirements
• Routinely deal with and resolve difficult technical issues with in house support teams
• Take responsibility for the quality of deliverables and verify that current information is flowing end to end with our implementations
• Proactively identify areas for improvement, seek solutions and make recommendations

Your skills/experience

• 3+ years of experience in building, implementing and maintaining the ServiceNow platform
• 6+ years of JavaScript development experience in an Agile environment, building web applications utilizing web service APIs
• A strong understanding of Object Oriented Programming methodologies and design patterns like dependency injection.
• Proficiency in creating and maintaining cross-platform integrations
• Familiarity with modern HTML, CSS
• Understanding of distributed source control systems (Git, Bitbucket)
• Knowledge of frameworks such as Bootstrap, React and Angular is considered an asset.

Other details

• This position requires the successful completion of a criminal and credit background check.
• Applicants will be hired in any Shaw location and will not be required to relocate for this role. Remote work is an option.

Posting closing date: October 1, 2021

At Shaw, we believe diversity and inclusion are integral to the continued growth and success of our entire company. We believe diversity and inclusion enhances our Company’s culture and creates a sense of belonging where people feel comfortable bringing their true selves to work. This in turn promotes innovation through harnessing the variety of experiences, thoughts, and perspectives our employees have to offer. We encourage applications from all qualified individuals, regardless of race, gender, age, or any other identifying characteristic.

Shaw Communications, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for below. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Shaw Communications. The information is subject to Personal Information Protection and Electronic Documents Act. The information will be retained and when disposed of, it is done so in a secure manner. Your profile will become inactive and moved to the archive if you do not access your profile for a period of 1 year.

We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies, please.