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Shaw Communications
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Product Specialist

Department name: Sales
Business unit: Consumer
Position ID: J0721-1908

A little about us

What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.

At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.

Come dream bigger and brighter with Shaw.

The role

We have an exciting opportunity for a Product Specialist on our Consumer Product team, reporting to the Manager, Marketing Products & Services. The successful candidate will be accountable for supporting product management activities relating to Shaw’s Wireline products including Video, Internet, and Home Phone portfolios. Are you ready for this next challenge in your career? Read more to find out!

A typical day

• Support Video product initiatives including package design, channel launches and rebranding, go-to-market execution and customer experience enhancements
• Support Internet product initiatives including go-to-market execution, product design, and customer experience enhancements
• Support the Home Phone product initiatives including go-to-market execution, long distance pricing strategy, and customer experience enhancements
• Act as the subject matter expert for available and sellable packaging and pricing options across all Shaw Consumer product lines
• Act as a product expert and work closely with other departments at Shaw, including Base Management, Sales, Marketing, Finance and Product Development

Your skills/experience

• Post-secondary education in Marketing or Business is desired
• Understanding of telecommunications products and services is an asset
• Excellent communication skills both verbal and written
• Proven ability to manage projects and competing priorities
• Able to work under minimal supervision in a fast-paced, rapidly changing environment
• Desire to learn and to challenge the status quo
• Highly motivated, upbeat, reliable and results oriented
• Strong sense of teamwork and the ability to work with and lead cross-functional teams
• Ability to establish and maintain effective working relationships with all levels of the organization
• Strong analytical and problem-solving skills

Meet the team

• Jennifer Douglas VP Product
• Colin McWhinnie Manager, Marketing Products & Services

Other details

• This position requires the successful completion of a criminal background check.
• This role is not location-specific, preference for Calgary or within the Shaw Cable footprint
• Is travel required? Limited Travel required

Posting closing date: August 1, 2021

At Shaw, we believe diversity and inclusion are integral to the continued growth and success of our entire company. We believe diversity and inclusion enhances our Company’s culture and creates a sense of belonging where people feel comfortable bringing their true selves to work. This in turn promotes innovation through harnessing the variety of experiences, thoughts, and perspectives our employees have to offer. We encourage applications from all qualified individuals, regardless of race, gender, age, or any other identifying characteristic.

Shaw Communications, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for below. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Shaw Communications. The information is subject to Personal Information Protection and Electronic Documents Act. The information will be retained and when disposed of, it is done so in a secure manner. Your profile will become inactive and moved to the archive if you do not access your profile for a period of 1 year.

We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies, please.