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Shaw Communications
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Technical Writer - Proposal Manager

Department name: Sales
Business unit: Business
Position ID: J0521-2494

A little about us

What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.

At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.

Come dream bigger and brighter with Shaw.

The role

We have an exciting opportunity for a Technical Proposal Manager working in Calgary Reporting to the Manager, Technical Writing and Proposals, the successful candidate will be accountable for the development, creation, evaluation and organization of responses to bid documents including but not limited to: Request for Proposals (RFP), Request for Information (RFI), Expression of Interest (EOI), Request for Quote (RFQ), Unsolicited Bids and Prequalification Requests (PQR) for Shaw Business Sales.

A typical day

Edit, proofread, format, print, and compile bids and associated documentation; Ensure branding, messaging, voice etc. are consistent in bid documents
• Liaise with internal teams to gather information for proposal responses; develop and write content for bids; execute project plans to ensure timelines are met; develop and maintain relationships with internal groups
• Contribute to the development of standard proposal-ready content (boilerplate) for future use
• Update, maintain, and organize boilerplate material to ensure brand consistency, ease of identification and retrieval in the proposal database
• Schedule and participate in bid strategy, review, and evaluation meetings and record minutes for all bid related meetings
• Write various proposal sections, including biographies, project descriptions, and qualification summaries, as required
• Create and maintain various sales tools to assist the sales representatives in their initiatives including quote templates, case studies, etc.
• Provide support on various projects and initiatives
• Assist with clarification, bid evaluation, finalist presentations, and bid handover documentation
• Assist with contract reviews, specifically in relation to compliance with our proposal
• Assist with bid reporting and tracking
• Search public bidding sites for new opportunities
• Maintain database for customer references; liaise with marketing and Sales channel to ensure that information is up-to-date and consistent with Testimonials, Case Studies and White Papers
• Assist with educating new employees on RFP process (on-boarding) and development.
• Create and maintain database of Corporate Resumes

Your skills/experience

• A positive, “can-do” attitude that will enable you to deal with challenging situations with integrity, empathy, and sincerity
• Ability to manage cross functional teams
• Experience in Project Management would be an asset
• 3 years + of relevant work experience
• Business Writing acumen with the ability to create new content
• Excellent editorial skills are a must
• An education in Communications, Business Writing or Technical Writing preferred
• Strong knowledge of Microsoft Office (Word, Excel, Power Point, & Outlook)
• Strong initiative, and time management skills
• Excellent written and verbal communication skills
• Ability to multi-task under tight deadlines and in a team environment
• Ability to work accurately (attention to detail) in a fast-paced, rapidly changing environment

Other details

This position requires the successful completion of a criminal background check.

Posting closing date: July 30, 2021

At Shaw, we believe diversity and inclusion are integral to the continued growth and success of our entire company. We believe diversity and inclusion enhances our Company’s culture and creates a sense of belonging where people feel comfortable bringing their true selves to work. This in turn promotes innovation through harnessing the variety of experiences, thoughts, and perspectives our employees have to offer. We encourage applications from all qualified individuals, regardless of race, gender, age, or any other identifying characteristic.

Shaw Communications, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for below. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Shaw Communications. The information is subject to Personal Information Protection and Electronic Documents Act. The information will be retained and when disposed of, it is done so in a secure manner. Your profile will become inactive and moved to the archive if you do not access your profile for a period of 1 year.

We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies, please.