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Shaw Communications
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Software Asset Management Analyst

Department name: Information Technology
Business unit: TOPS
Position ID: J0421-3035

A little about us

What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.

At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.

Come dream bigger and brighter with Shaw.

The role

We are currently seeking a Software Asset Management Analyst to join our team and lead our software asset management efforts. This position will report directly to our End User Experience team in our Enterprise Solutions and Strategic Delivery team.

Are you interested in a fast pace environment, where you will be able to build, implement, and manage our software asset management efforts? You will have the exciting opportunity to work with Shaw’s team of subject matter experts, including Project and Program Managers, Procurement and Sourcing, Technology leaders and Financial Managers to create SAM processes and technologies. Please explore the accountabilities & required qualifications below and we look forward hearing from you.

A typical day

• Create and manage the complete SAM and Software Application Lifecycle from procurement, reconciliation, true ups, through to disposal/retirement.
• Establish software asset management processes and technology capability to track Shaw’s enterprise-wide fees, licences, and maintenance (FLM) portfolio.
• Partner with technology leaders and strategic sourcing to maintain relationships with customers, software vendors as appropriate.
• Identify redundancies or deficiencies related to Software Licensing.
• Manage licensing with responsible parties to ensure usages and active users are properly aligned to contract requirements and that supporting documentation and reporting is provided.
• Lead the implementation of audit readiness processes to ensure we are minimizing license compliance risks.
• Assisting procurement, financial, and legal departments in analyzing budgets, proposals, and vendor contracts for acquisition, monitoring, and compliance of software assets.
• Develop reports that pull data from various sources showing utilization trends and potential savings opportunities.
• Identify potential cost savings opportunities relating to software and support by working with Sourcing to help improve our negotiating position with vendors.
• Research industry best practices and compare against organization’s practices to establish benchmarks for managing software assets.
• Advance asset management technology capabilities through development of automation around IT procurement processes.
• Create and maintain a software and applications licensing governance model in collaboration with Strategic Sourcing.
• Work closely with vendor partners to ensure compliance to utilization.
• Proactively make recommendations to leadership on acquisition, maintenance, audit and licensing management of software and applications.
• Participate in licensing acquisition and renewal management and negotiations.

Your skills/experience

• Deep experience in Software Asset Management principles and methodologies
• Bachelor’s Degree in Computer Science, Engineering, Finance, Business Administration, or related discipline is desirable
• 5+ years of SAM experience with either ServiceNow SAM Pro, snow* or other SAM Tools
• Knowledge of discovery tools including SCCM, ServiceNow
• Experience in leading software audits
• Understanding of contractual terms and conditions in Software and SaaS agreements.
• Knowledge of Software and SaaS principals and best practices, industry standards, tools & technology
• Knowledge of usage metrics for key Software and SaaS providers such as Microsoft, Oracle, Salesforce etc
• Demonstrated ability to influence the scope and direction of initiatives across multiple levels of management and organizational boundaries
• Demonstrated ability to analyze and interpret data gathered from a variety of sources and recommend actions and solutions
• Strong communicator via all collaboration technologies (SharePoint, Teams, etc.) and excellent written and verbal communication skills with a wide variety of audiences
• 5+ years of experience with development and maintenance of software acquisition and renewal governance models

Other details

• This position requires the successful completion of a criminal and credit background check.
• Applicants will be hired in any Shaw or Freedom Mobile location and will not be required to relocate for this role. Remote work is an option.

Posting closing date: May 17, 2021

Shaw Communications, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for below. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Shaw Communications. The information is subject to Personal Information Protection and Electronic Documents Act. The information will be retained and when disposed of, it is done so in a secure manner. Your profile will become inactive and moved to the archive if you do not access your profile for a period of 1 year.

We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies, please.