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Shaw Communications
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Learning Specialist

Department name: Human Resources
Business unit: People & Culture
Position ID: J0321-1275

A little about us

What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.

At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.

Come dream bigger and brighter with Shaw.

The role

As a Learning Specialist, you will design, develop, deliver, & evaluate enterprise learning programs and solutions for Shaw. You are an experienced learning professional, who is an innovative, systems-thinker. You solve business problems by building modern, proactive, data-driven content that builds skills across Shaw. In this role, you will reinforce newly established ways of working with a strong focus on high quality, enterprise wide instructional design. You will socialize, operationalize, and integrate learning programs against clear KPIs and metrics.

This position reports into the Team Lead, Learning & Technology, and is a 12 month temporary role.

A typical day

This role is responsible to measurably deliver enterprise-wide learning that drives quality results, on time & on budget. The enterprise-wide portfolio includes: Health & Safety, Compliance, Legal, Security, Diversity & Inclusion, Well-being, Talent Development, and Onboarding. Specifically, you will:

• Produce relevant, engaging learning solutions for enterprise audience of 10 000
• Apply extensive, evolving instructional design skill to deliver a connected learner experience
• Collaborate tightly with your enterprise Learning & Development team mates to develop top notch content for large audiences
• Partner with key stakeholders (HR Ops, Communications, etc.) to deliver a seamless experience including external vendors
• Prepare your content for QA, testing, and launch inside of an integrated system of learning technologies
• Measure and drive metrics, key performance indicators, and outcomes
• Collect feedback and identify continuous improvement initiatives
• Use data driven decisions to inform design and improvement
• Manage various projects and coordinate learning logistics while hitting all your deadlines
• Contribute to and execute on the learning strategy which are aligned to annual business goals and projects
• Consult and align to the People & Culture and Organization’s strategy
• Work in a fast-paced, challenging work environment in support of People & Culture

Your skills/experience

o Curiosity and Collaboration are both highly valued by you
o Senior level experience in developing learning solutions in a variety of delivery methods (virtual, hands-on/experiential, instructor led, remote classroom, synchronous/asynchronous)
• Post-secondary education in adult learning, learning design, learning & development OR equivalent combination of skills and experience
• 7+ years experience in the learning and development industry with a focus on content creation in an agile enterprise role
o Proven ability to create digital course content with Articulate 360 | Storyline & Rise, HTML5
o Proven ability to write powerful knowledge assessments which focus on a change in behavior
o Proven ability to create videos using software such as Vyond, Adobe Premiere, After Effects & Audition,
o Familiar with Learning Management Systems (LMS) and Learning Experience Systems (LXP).
o Experience with ServiceNow Management, and PowerBI are considered assets.
o Project Management: Proven ability to manage multiple learning projects effectively with rapidly changing priorities for a variety of audiences (leaders & employees).
o Stakeholder Management: Proven ability to effectively navigate large organizations and manage relationships with a diverse range of stakeholders, (internal clients, subject matter experts, internal and external partners)

Additional:
• Ability to thrive in a fast-paced, dynamic environment; experience within a business transformation is preferred
• Possession of excellent skill level in instructional design, project management, adult learning, and creative problem-solving
• Ability to incorporate creative, resourceful approaches into plans

Other details

This position requires the successful completion of a criminal background check.

• This role is not location-specific. Candidates can be based anywhere in Canada
• Working from home is required at this time

Posting closing date: April 20, 2021

Shaw Communications, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for below. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Shaw Communications. The information is subject to Personal Information Protection and Electronic Documents Act. The information will be retained and when disposed of, it is done so in a secure manner. Your profile will become inactive and moved to the archive if you do not access your profile for a period of 1 year.

We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies, please.